A network is the set of doctors, specialists, hospitals, labs, and pharmacies that have contracted with your health plan to provide care at negotiated, pre-agreed rates. Providers in that group are considered "in-network." Anyone who hasn't signed such an agreement with your plan is "out-of-network."

  • In-network care generally costs you less because the plan and provider have agreed on set rates in advance.
  • Out-of-network care can cost significantly more, and some plan types, like HMOs and EPOs, may not cover it at all except in emergencies.
  • Out-of-network providers can sometimes bill you for the difference between their charge and what your plan paid, called balance billing.

Every plan type handles networks differently. HMOs and EPOs are usually strict about staying in-network, PPOs allow out-of-network care at a higher cost, and POS plans fall somewhere in between. Checking whether your preferred doctors and hospitals are in-network is one of the most important steps before enrolling in any plan.

People sometimes assume a hospital being in-network means every provider who treats them there is also in-network. That's not guaranteed. An in-network hospital can still have an out-of-network anesthesiologist or radiologist on a given visit, which is one reason surprise medical bills happen.