Contact & Complaints

We welcome questions, corrections, and complaints. We’re an educational website that helps visitors understand health insurance options and connect with licensed professionals. We are not an insurance company.

Contact Us

  • Message/Text: (407) 375-9915 (Text only)
  • Hours: Monday–Friday, 9:00 AM – 5:00 PM ET

Complaints & Consumer Help (Florida)

If your concern involves an insurance company, agent, or policy issue, Florida’s consumer assistance can help:

  • DFS Consumer Helpline: 1-877-MY-FL-CFO (1-877-693-5236) • Out-of-state: (850) 413-3089
  • Online Service Requests/Complaints: apps.fldfs.com/eservice
  • Florida Office of Insurance Regulation (OIR): This email address is being protected from spambots. You need JavaScript enabled to view it.

Escalation

If we cannot resolve your issue directly, we will guide you to the appropriate regulator or licensed partner for further review.

Last updated: September 28, 2025.

Health Insurance Disclaimer (Website Use & Educational Content)

Disclaimer:
The information provided on OnlineHealthIns.com is for educational and informational purposes only. It should not be considered legal, financial, or health insurance advice. While we strive to keep our content accurate and up to date, insurance laws, regulations, and plan details may change at any time.

  • We are not an insurance company, and we do not guarantee coverage, plan availability, or eligibility for government programs.
  • Any insurance decisions should be made only after reviewing official plan documents and consulting with a licensed insurance agent, broker, or advisor who can provide personalized guidance.
  • References to government programs (such as Medicare, Medicaid, ACA Marketplace plans, subsidies, or tax credits) are provided for general understanding and do not guarantee qualification.
  • OnlineHealthIns.com assumes no liability for errors, omissions, or any outcomes related to the use of this information.

By using this website, you acknowledge and agree that you are responsible for verifying any insurance information with official sources or licensed professionals before making decisions about coverage.